What you agree to, and what we claim

01 · Who may use ClearHire

These terms are between you and ClearHire, which is operated by an independent developer rather than a company with a legal department. Using ClearHire means accepting them. If a clause here does not match what the software does, one of the two is wrong — tell us which.

• You are 18 or over. ClearHire is for adults and is not directed at children.
• One account per person. A second account for the same person defeats the point of a record that can be checked.
• What you say about yourself is accurate. The entire value of this product is that a claim on a resume can be confirmed. Entering employment you did not hold is a breach of clause 03, not a small exaggeration.
• If you act for a company — confirming a claim, searching for candidates, posting a role — you confirm you are authorised by that company to do it.
• If a law where you are forbids using a service like this, you may not use it. We cannot know every such law, so this one is on you.

02 · Your account

Google sign-in is the only method. There is no ClearHire password, which means there is none for us to lose — and it also means the security of your ClearHire account is the security of your Google account. Protect that one.

You are responsible for what happens under your account. If you believe someone else has reached it, email us and revoke ClearHire’s access from your Google account settings.

We may suspend or close an account for a breach of clause 03. Where we do, we will say which clause and you can reply to a person — there is no appeals form because there is no appeals department. You can close your own account at any time, immediately, from the deletion page, without asking us.

03 · Acceptable use

The first two are the ones that would break the product. The rest are ordinary.

• Do not claim employment you did not hold, or dates you did not work.
• Do not countersign a claim you cannot support from your employer’s records. If you cannot check it, decline it or leave it — clause 06.
• Do not upload another person’s resume, document or identity document as your own.
• Do not impersonate a person or a company, including opening an account in someone else’s name.
• Do not use the community features to harass anyone, or to post another person’s private information.
• Do not scrape, bulk-download or resell anything from ClearHire, and do not run automated traffic against it beyond ordinary use.
• Do not attempt to reach records that are not yours, or interfere with the service or the people using it.
• Do not present a ClearHire record as something it is not — in particular, as a background check where one is legally required.

04 · Your content, and the licence you give us

You keep ownership of everything you write and upload — your profile, your resumes, your cover letters, your uploads, your posts.

You give ClearHire a non-exclusive, worldwide, royalty-free licence to store, copy, format and display that content, only so far as is needed to run the features you put it in: building and exporting a resume, showing a public profile you chose to publish, sending a confirmation request you asked us to send, showing a forum post you wrote.

The licence ends when you delete the content or your account, with two exceptions:

• Forum posts and comments are anonymised rather than deleted — the text stays, your name is replaced. Removing them outright would strand every conversation they were part of, leaving other people’s replies answering nothing. Delete a specific post before deleting your account if you want it gone entirely.
• A company keeps its own record of what it confirmed. Your countersigned record is deleted with your account, but you cannot require a company to forget that it answered a question truthfully.

What survives account deletion, in full: privacy clause 07.

05 · Verified employment — what a record asserts

This is the clause the product exists for. It is deliberately narrower than most verification claims, because a narrow claim we can stand behind is worth more than a broad one we cannot.

It asserts exactly four things:

• the company;
• the job title, as that company records it;
• the dates between which you held it;
• and who confirmed it, in what role, on what date.

It asserts nothing else. In particular, a countersigned record is not:

• a reference, or any opinion about your performance, conduct or suitability;
• a background check, a criminal-record check, a credit check or a right-to-work check;
• a statement about why the employment ended;
• a statement that ClearHire has inspected the company’s records — we record that a representative said yes, and we cannot read their files;
• an identity check. Identity verification is a separate, optional feature, and a verified job does not verify a person;
• a guarantee that the company’s own records are correct.

A declined record is private. It is visible to you, to the company and to us. It never appears on a public profile, is never shown to an employer, and is never counted against you anywhere in ClearHire.

If you disagree with a company’s answer you can raise a dispute. We will look at it and reply, and we will not change or remove a company’s record of what it confirmed without asking that company. A dispute is one of the two categories that survives account deletion, for the reason given in privacy clause 07.

See a real record, in every one of its states

06 · If you are the company being asked

You will have arrived from an email asking you to confirm one person’s employment. You do not need a ClearHire account, and you are not signing up to anything.

• Your name, your role and the date are recorded with the confirmation and shown on the record. That is what gives it weight, and it is stated before you answer, not after.
• You have 7 days. After that the request expires by itself. The candidate can re-send it; a fresh request means a fresh 7 days.
• Confirming a claim does not make your company a party to any agreement with the person, with ClearHire, or with whoever they are applying to. It is a statement of fact about your own records.
• If you confirm something in error, tell us. We will correct it and we will not alter or remove your record of what you confirmed without asking you first.

Countersigning a claim you cannot support from records is a breach of clause 03, whichever side of the request you are on.

07 · Plans and payment

There are three plans, Free, Pro and Team. Free is not a trial and does not expire. Verified employment — the thing this product exists for — is on Free and stays there. Pro and Team raise volume and convenience limits; neither buys credibility, and a record countersigned on Free is identical to one countersigned on a paid plan.

• The price is $90 a year, or $9 a month if you would rather pay monthly. The yearly price works out lower per month; both buy exactly the same thing, and neither changes what a countersigned record asserts.
• Payment is taken on aoneahsan.com/payment, which opens in a new tab. ClearHire never handles or stores card details.
• Cancelling stops the next renewal. You keep everything you paid for until the end of the period you have already paid for, and it does not renew after that. Payments already made are not refunded.
• Cancelling deletes nothing. Anything above the Free limit becomes read-only — you can still open it and export it — and you can bring the count back under the limit whenever you like.
• Free accounts help pay for themselves. We may use content from free accounts to improve and train the features we build. Content in a paid plan is not used this way without your explicit consent. This is what lets the free plan stay free.
• Free limits are deliberately generous while the product is being built, and they may change. A change that reduces a limit is a material change under clause 11.

What Free includes, and what Pro adds

08 · Ending it

Your side: the deletion page, any time, immediately. No support ticket, no waiting period and nobody to persuade.

Our side: we may suspend or close an account for a breach of clause 03. We will say which clause, and you can reply to a person — except where stopping something immediately is needed to protect someone else, in which case we act first and explain after.

On either kind of ending, privacy clause 07 governs what is removed and what is kept. Two categories survive, and both are deliberate: an identity-verification dispute and an abuse report. A dispute that could be erased by deleting the account that caused it would turn deletion into a tool for hiding fraud, and a report that vanished with the reported account would do the same for harassment.

09 · What we do not promise

• Not uninterrupted service. ClearHire is built and run by one person. There is no on-call rota and no uptime commitment, and pretending otherwise would be the easiest thing on this page to disprove.
• Not that a company will answer. We send the request and we chase nothing. Most records that are never confirmed were never declined either.
• Not that the tools are right. A resume score, a salary figure or a quiz result is an estimate produced by a heuristic. None of them predicts an outcome.
• Not a job. Nothing here improves your chances by any amount we could state.

Except where clause 10 says otherwise, the service is provided as is, to the extent the law where you are permits.

10 · Liability

ClearHire is not responsible for:

• a hiring decision anyone makes, on either side, with or without a record;
• a company’s answer, refusal or silence;
• content another user writes or uploads;
• anything a third-party service does — the providers are named in privacy clause 05.

Where the law allows liability to be limited, ours is limited to the amount you have paid ClearHire in the twelve months before the claim. On a Free account that is nothing, which is stated plainly rather than left to be worked out.

Nothing in these terms limits liability that cannot be limited by law — including death or personal injury caused by negligence, fraud, and any consumer right you hold where you live.

11 · Changes to these terms

When these terms change, the version and date at the top change with them. A change that materially affects you — a new restriction, a reduced limit, a change to what a record asserts — is announced in the app before it takes effect, not only recorded here.

Continuing to use ClearHire after a change takes effect is acceptance of it. If you do not accept a change, delete your account — which you can do immediately, without asking anyone, and which is why there is no negotiation step in this clause.

12 · Law and disputes

ClearHire is operated by Zaions, a sole proprietorship registered in Lahore, Pakistan. These terms are governed by the laws of Pakistan, and the courts of Lahore have exclusive jurisdiction over any dispute arising from them.

Two things sit alongside that and are worth stating plainly:

• Nothing here removes a right you have under the law where you live, including the right to bring a claim in your own local courts where that law gives it to you.
• A complaint reaches a person, at the address in clause 13, and is answered. There is no arbitration requirement, no class-action waiver and no jury-trial waiver in these terms — not as a concession, but because none has been written.

13 · Contact

Questions about these terms, a dispute about a record, or a correction to this page:

There is no legal department here. An email about clause 05 is read by the person who wrote clause 05, which is slower than a support desk and considerably more useful.